V-neck Prom Dress, A-line Tulle Long Prom Dress Evening Dress MK566
Please note that all of the dresses are tailored from scratch including the standard sized dresses.How to measure:https://www.annapromdress.com/pages/measuring-guide
Size: standard size or custom size, if dress is custom made, we need to size as following
hollow to floor with bare foot:_______cm/inch
shoulder to shoulder :_______cm/inch (measured from back of shoulder)
shoulder to bust :_______cm/inch (measured from middle shoulder to nipple)
shoulder to waist :_______cm/inch (measured from middle of shoulder to natural waist)
nipple to nipple:_______cm/inch
Our goal is to provide complete one-stop shopping for all brides, bridesmaids and all special occasion events. We strive to provide you with the most current selection, the most complete size range (Us size 2 to 16, custom size), the best prices and the largest variety of styles. Please just assure it and we will make a perfect dress for your big event!
Can I return it?
What Question Usually Ask?
Q: Can I return or cancel the dress if I change my mind?
Q: Can I order this dress in a different style/fabric/length?
Q: Will my dress exactly match the color I see on your website?
Q:Can I order a custom dress?
Our Commitment to Satisfaction
annapromdress.com focuses on providing excellent products and creating enjoyable shopping experience to our customers. Our Return and Cancellation Policies were created to help customers to handle all kinds of return cases.
If you can’t find the answers to your questions from our Return and Cancellation Policies on this page, please email to [email protected] and our service team will reply to you within 24 hours (during business days).
- Cancellation within 24 hours after the order is paid: you will get a full refund.
- Cancellation within 24 to 72 hours after the order is paid: you will get a partial refund consisting of 50% of the item price and the full shipping cost.
- Cancellation within 72 to 120 hours after the order is paid: you will get a partial refund consisting of 30% of the item price and the full shipping cost.
- Cancellation beyond 120 hours after the order is paid: you will get a partial refund consisting of the full shipping cost.
- Once the item has been shipped, the order can't be cancelled.
If you would like to cancel your order, please send an email stating your order number and telephone number to [email protected] . We will calculate the cancellation time according to the time of the email is received.
Please email to [email protected] within 2 days after you received the item(s) if you want to return the item(s). We can't accept return of goods more than one month.Please attach clear full sight photographs of your items in the email, which will help you to obtain more efficient help and solution from us.
If you are returning dresses or accessories, please make sure they are in original condition - unworn, unwashed, unaltered, undamaged and clean.
1. Wrong Dresses Received
1) You can keep the incorrect item and we will send you the right one as soon as possible.
3) You can return the dress and get a full refund.
2. Sizing or Fitting Issues
If you feel the size deviation is too large to be normal, please email to [email protected] to get guide and help.
3. Return Flawless Products
1) Please email to [email protected] within 2 days upon you receiving your item, including an explanation with photographs for the return. Returns will not be accepted without prior approval from Customer Service.
2) Once you receive the email from [email protected] which states the return is approved, please send back the items to the address listed in email as soon as possible, and please make sure to use local post office service.(such as Post Office, USPS, Royal Post…).